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AVIVA
AVIVA

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UK's largest insurance company wants India's brightest minds.

Aviva 24/7 Customer is a business operation run by 24/7 Customer, the BPO that Black Book of Outsourcing, 2006 rated as 'one of the top 50 best managed companies globally', to handle the business processes of Aviva, the largest insurance company in the UK.

Our greatest assets are our people. Accelerated career growth is our credo. Complete with industry -leading practices and a thoroughly people-oriented work culture, we lead the employee satisfaction curve today as one of the best employers in the industry. We are looking for dynamic individuals to engage the following Positions. If you have the drive to grow with the best and a razor-sharp mind for the analytical, your search ends here.

Actuarial

Position
Lead Actuary / Actuarial Analyst

Qualification
Graduate / Post Graduate, Actuarial Sciences / Statistics / Accounting. Fellow or student member of Actuarial Society of India (FASI) preferred.

Experience

  • 8-15 years of experience
  • Construction of data for analysis
  • Producing exit rates for mortality, critical illnesses and lapses
  • Analysis of trends over time, comparison against prior periods and plan
  • Comparison against pricing and embedded value assumptions
  • Production of the above on a regular basis
  • Experience using Prophet or similar software preferred

Other Traits

  • Analytical skills
  • Excellent communication skills
  • Willingness to travel abroad

Contact Centre

Position
Customer Service Advisors

Responsibilities
Interaction with UK based customers and providing them with insurance solutions.

Experience / Skills

  • Excellent communication and English grammar skills
  • Patience and good listening skills
  • Familiarity with computers
  • Six months of experience in inbound / outbound processes with a multinational call centre

Software Process Engineer

Position
Process Engineer

Qualification
MCA / BE / B.Tech / BS / Bsc. With PG

Skills

  • Understanding of QMS systems / software engineering process. Governance processes and life cycles.
  • Knowledge of PCMM / CMMI / ITIL / CBIT / Lean / Six Sigma

Experience

  • 5+ years of relevant experience
  • Participation in CMMI / PCMM implementation, preferably in financial services industry
  • Experience in process definition / management / improvement tools
  • Process documentation skills
  • Financial Service Industrial experience preferred.
  • Experience in process improvement and IT process re-engineering
  • Understanding of risk management techniques

Other Traits

  • Innovative
  • Persuasive and articulate
  • Able to drive change

F&A BPO

Position
Sr. Manager / Manager - Operations

Qualification
CA / ICWA / MBA in Finance with relevant experience

Experience

  • 8-12 years of total experience with 4 years of BPO experience
  • In-depth knowledge and experience in the F&A closing and reporting process

Other Traits

  • Good communication and articulation skills
  • Self motivation and high self confidence
  • PC skills and problem solving attitude

Position
Assistant Manager - Operations

Qualification
B.Com / M.Com / MFM / MFC / MBA / ICWA / ICWA Inter / CA / CA Inter

Experience
6 years in international financial BPO with 1-2 years in leading teams.

Other Traits

  • Good operations team and performance management skills
  • Ability to motivate performance
  • People and customer focus

F&A BPO

Position
Finance Executive

Qualification
M.Com / MBA (Finance) / MFM / any PG in Finance

Experience
3-5 years of international financial BPO experience in Financial Analysis.

Other Traits

  • Good communication skills
  • Sound accounting knowledge
Position
Accounts Associate

Qualification
B.Com / B.A (CS) / BBA / M.Com

Experience
1-2 years of experience in Financial Analysis, MIS, Reporting, Accounting.

Other Traits

  • Sound number-crunching and accounting skills
  • Proficiency in MS Office
  • Team player with sound analytical skills

To apply: Walk-in with your CV between 10 am and 4 pm on any working day to

Aviva
24/7 Customer, Campus 1A,
RMZ Millennia Business Park,
No. 143, Dr. M.G.R. Road,
Perungudi, Chennai - 600 096

Or call us on 044 4390 6000 / 98407 16677
or e-mail your CV.

mentioning the Position applied for in the subject line.

All Positions are based in Chennai and require willingness to operate in UK work timings.

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Job Ad publication date: 9 May 2007  
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